Data We Gather and Why We Need It
When you create an account, we collect your name, contact details, date of birth and payment method information — including wallet identifiers associated with bKash, Nagad and Rocket transactions. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Your
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device information, IP address and session activity are logged to detect unusual access patterns and protect your wallet balance. We do not collect more than we need, and we do not keep data longer than necessary for the purpose it was gathered. Where we rely on
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third-party payment processors to route your bKash, Nagad or Rocket transactions, those processors operate under their own privacy terms, which we encourage you to read. Any profiling we do is limited to improving how the service works for you — for example, surfacing account options that
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match your deposit history. We do not sell, rent or trade your personal data to advertisers or unrelated third parties. Availability of our service and the data we may be required to hold about you can vary depending on your local law and the eligible regions
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we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.